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Case Studies

Real outcomes. Built to scale, automate, and secure enterprise workflows.

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AI & Automation Global Cruise Operator

AI Chatbot Integration for Maritime Booking

Problem

The client's support team was overwhelmed by repetitive questions regarding room categories, boarding times, and port rules, causing response delays.

Solution

We built a secure RAG chatbot model trained on ship maps, booking states, and port regulations, integrating it directly to their customer portal and WhatsApp API.

Outcome

Reduced manual support effort significantly. 90% of basic inquiries are resolved instantly without human intervention, maintaining 24/7 coverage.

RAG Model WhatsApp API Vector DB Next.js Portal
0%
Auto-Resolution Rate
0
Avg. Response Delay Reduced
AI & Automation Industrial Supplier

Tally ERP & Zoho CRM Synchronization

Problem

Sales representatives spent hours daily checking financial records in Tally ERP to see if a client's credit balance was clear before issuing new orders.

Solution

We designed an API sync tool that extracts ledger totals from Tally hourly and updates the corresponding account records in Zoho CRM automatically.

Outcome

Centralized lead tracking. Sales reps can view real-time account balances directly within the CRM panel, eliminating internal credit validation delays.

Zoho CRM Deluge Scripting Tally ERP ETL Pipeline
0%
Data Sync Accuracy
0
Saved Per Sales Rep
Software Dev Logistics Provider

Internal Workflow Automation Portal

Problem

Coordinating warehouse loading logs, driver sign-offs, and client receipts involved multiple offline spreadsheets and manual file uploads.

Solution

We built a secure, mobile-friendly internal React portal that enables drivers and warehouse operators to input log states, syncing instantly with database tables.

Outcome

Reduced manual effort and centralized operations. Shipment logs and digital receipts are generated instantly, cutting warehouse processing times.

React.js Node.js API PostgreSQL Offline Sync
0%
Warehouse Handling Speedup
0
Admin Filing Hours Saved
Consulting Financial Advisory Firm

Automated Lead Follow-Up System

Problem

Prospects requesting financial guides via online ads sat in an unassigned CSV sheet for up to 48 hours before a representative initiated contact.

Solution

We linked advertisement lead APIs directly to their Zoho CRM, setting up custom workflow alerts and an automated SMS greeting sent within 5 minutes.

Outcome

Improved response handling and centralized lead tracking. Reached prospects while intent was fresh, causing a solid rise in advisory consultations.

Zoho Automations API Integration SMS Gateway Lead Routing
0x
Increase in Follow-Up Speed
0%
Increase in Contact Rate

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